Do you or your staff work within a Household Recycling/Civic Amenity Site and are unsure what training may be available?
Albion Environmental offer a course which is jointly certificated by the Royal Environmental Health Institute of Scotland (REHIS). The course is aimed at individuals from Local Authorities and Industry and enables understanding of the issues arising from accepting, handling, storing and disposing of waste within these sites including compliance with current legislation. The course is designed in a modular form and can be mixed and matched to meet the requirements of the client. The objectives, content & duration will depend on the number and choice of the modules selected. Each module is designed to last approximately 1.5 hours and the course is based on the core module and a minimum of 1 additional module.
The modules (and objectives for each) are:
- Core Module (Intro to HRC & CA Sites): Understand the role of & current legislation regarding Household Recycling Centres & Civic Amenity Sites
- Site Operations: Ensure waste is handled & stored correctly and the workplace complies with its duties under the “Duty of Care” Regulations and any Waste Management Licence requirements
- Introduction to Waste Management: Understand the waste management methods for common household waste streams
- Customer Care: Understand how to deal with the public & handle aggressive behaviour in the workplace
Core Module/Module 1 – Introduction to Household Recycling Centres and Civic Amenity Sites
The role of HRC & CA Sites:
- Why bother? The moral, legal & financial reasons
- What is Waste & Types of Waste
- Duty of Care Regulations (an overview)
- Environmental impacts of CA sites
Module 2 – Site Operations
- Intro to site operation
- Safety & environmental aspects
- Hazardous wastes and materials
- Working Safely
- Practical Issues inc Frequently asked Questions
Module 3 – Introduction to Waste Management
- Waste hierarchy
- Common waste management methods
- Common recyclable materials
- Increasing Recycling Performance
Module 4 – Customers Care
- Intro to Customer care
- Managing complaints
- Dealing with aggression
For further information please Contact us