Household Re-cycling Centre Operators Course

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To enable individuals from Local Authorities & industry to understand the issues arising from accepting, handling, storing and disposing of waste in a Civic Amenity Site or Household Re-cycling Centres and comply with all the relevant legislation.

Duration: 1 Day (for all modules), or it can be divided into 2 x ½ days if required

Course Pre Requisites: None

The course is designed in a modular form and can be mixed and matched to meet the requirements of the client. The objectives, content & duration will depend on the number and choice of the modules picked. Each module is designed to last about 1.5 hours and the course is based on the core module and a minimum of 1 additional module (total of 4hrs). The modules (and objectives for each) are:

  • Core Module (Intro to HRC & CA Sites): Understand the role of & current legislation regarding Household Recycling Centres & Civic Amenity sites
  • Site Operations: Ensure waste is handled & stored correctly and the workplace complies with its duties under the “Duty of Care” Regulations & any Waste Management Licence requirements
  • Intro to Waste Management: Understand the waste management methods for common household waste streams
  • Customer Care: Understand how to deal with the public & handle aggressive behaviour in the workplace

Module 1 – An Introduction to Recycling Centres and CA Sites

The role of HRC & CA Sites

  • Why bother? The moral, legal & financial reasons
  • What is Waste & Types of Waste
  • Duty of Care Regulations (an overview)
  • Environmental impacts of CA sites

Module 2 – Site operations

  • Intro to site operation
  • Safety & environmental aspects
  • Hazardous wastes and materials
  • Working Safely
  • Practical Issues inc Frequently asked Questions

Module 3 – An Introduction to Waste Management

  • Waste hierarchy
  • Common waste management methods
  • Common recyclable materials
  • Increasing Recycling Performance

Module 4 – Customers Care

  • Intro to Customer care
  • Managing complaints
  • Dealing with aggression

Training Methods:
Participative with interactive lecturing.
A course manual including booklet of FAQ’s will be provided for each delegate

Confirmation of Learning:
Is achieved by a theory assessment and each delegate will receive a certificate following successful completion of the course.

Site Requirements:
Classroom facility with power and enough space to conduct training and assessment


For further information please contact 01292 610428 or


Type of Training Required When Required Usual Type of Training Notes & Comments
Legal or Statutory Duty Based on Risk Assessment “In House”
Certified or “Accredited”
Company & Site Induction Section 2 (2) (b) HAS@WA 1974Reg. 10 MHSW Regs 1999 (As Amended)Articles 19 + 21 of Section 2 RR(FS)O 2005     Should cover things such as:-

  • Fire & Evacuation Procedures
  • Emergency Procedures
  • First Aid measures
  • Site Rules
  • Accident Recording & Reporting
  • Specific & General Site Hazards
  • Contents of WML & SWP
The use & maintenance of Personal Protective Equipment (PPE) Reg. 9 PPE Regs 1992 (As Amended) Where identified on specific site or task Risk Assessment(s) (Specialist PPE Only) Specialist PPE may include:-

  • Respiratory Protective Equipment (RPE such as Breathing Apparatus (BA)
  • Asbestos Related PPE
Manual Handling Reg. 4 MHOR Regs 1992 (As Amended) Where identified on specific task Risk Assessment(s) (Low Risk Only) Low Risk, basic Manual Handling training may be covered by use of “in house” tool box talks
Handling of Hazardous Substances

  • Lead Acid Batteries
  • Asbestos
  • LPG
  • Waste Oil(s)
  • Refrigerants
  • Paints
  • Household chemicals
  • MDF/Plaster Board etc.
Reg. 12 COSHH Regs 2002 (As Amended)Control of Asbestos Regs. 2006 (Asbestos Only)The Ozone Depleting Substances (Qualifications) Regs. 2006(Refrigerants Only) Where identified on specific task/substance Risk or COSHH Assessment(s) (Tool Box Talks) Specific Substances such as Asbestos & Refrigerants With the exception of specified substances such as Asbestos or Refrigerants most training can be carried out “in house” by use of Tool Box Talks etc.
The Storage of Hazardous Substances:-

  • Fuel & Oils
  • Lead Acid Batteries
Reg. 9 DSEAR Regs 2002 Where identified on specific Site Risk Assessment(s)   Site/Hazard Specific training covered usually “in house” by Tool Box Talks etc.
The handling/Loading of dangerous goods

  • LPG
  • Asbestos
  • Lead Acid Batteries
Reg. 8.2.3 ADR 2007Reg 9 (a) CDGRR04 Where identified on specific Site/substance Risk Assessment(s)   Site/hazard specific training covered usually “in-house” by Tool Box Talks etc.
First Aid

  • First Aid At Work
  • Appointed Persons
Reg. 3 & 4 HAS (First Aid) Regs 1981 Where identified on specific Site Risk Assessment(s)   Qualifications & number required dependant on the findings of the relevant risk assessment
Fire Warden/Marshal Reg. 8 MHSW Regs 1999 (As Amended)Article 15 of Section 2 RR(FS)O 2005 Where identified on Site Fire Risk Assessment(s) Training should include site specific Fire & Emergency Procedures. Number of trained persons will be dependant on the findings of the sites Fire Risk Assessment.
Specific Work Equipment

  • Compactors
  • Bailers
  • Mobile Plant
  • Vehicles etc.
Reg. 9 PUWER Regs 1998 (As Amended) Where identified on specific task Risk Assessment(s) Dependant on Equipment Used Dependant on Equipment Used Certified training is required by statute for:-

  • Abrasive Wheels
  • Cartridge Operated Tools
  • Chainsaws
  • Vehicles for use on public highway
Site specific waste & environmental training (To include relevant contents of WML & SWP) Individual Site WML & SWP     Should Cover:-

  • Waste Acceptance
  • Waste Rejection
  • Contents of WML
  • Records required etc.

Abbreviations used:

HAS@WA 1974 – The Health and Safety at Work etc Act 1974

MHSW Regs 1999 – The Management of Health and Safety at Work Regulations 1999 (As Amended)

RR(FS)O 2005 – The Regulatory Reform (Fire Safety) Order 2005

PPE Regs 1992 – The Personal Protective Equipment at Work Regulations 1992 (As Amended)

MHOR Regs 1992 – The Manual Handling Operations Regulations 1992 (As Amended)

COSHH Regs 2002 – The Control of Substances Hazardous to Health Regulations 2002 (As Amended)

DSEAR Regs 2002 – The Dangerous Substances and Explosive Atmospheres Regulations 2002

HAS (First Aid) Regs 1981 – The Health and Safety (First Aid) Regulations 1981

PUWER Regs 1998 – The Provision and Use of Work Equipment Regulations 1998 (As Amended)

WML – Waste Management Licence

SWP – Site Working Plan

CDGRR04 – The Carriage of Dangerous Goods and use of Transportable Pressure Equipment Regulations 2004 (As Amended)

ADR 2007 – “Accord Européen Relatif aux Transport International des Marchandises Dangereuses par Route” (European agreement concerning the International carriage of dangerous goods by road)

Albion Environmental Ltd can provide Certified Training in:

  • Manual Handling
  • First Aid (Appointed Persons)
  • Fire Wardens
  • Tool Box Talks Trainers Course

Albion Environmental Ltd can develop & draft site/hazard specific Tool Box Talks for delivery “in house” by your own staff in:

  • Manual Handling (Low Risk)
  • Handling Hazardous Substances (COSHH 2002)
  • Handling Dangerous Goods (ADR 2007)